to G Suite (Mail, Classroom, Drive, etc), Clever, SchoolMAX, Zoom, and Chromebooks/PGCPS computers. We recommended division employees bookmark this page as it will be updated regularly with information and resources. 8437 Landover Road. 14201 School Lane, Upper Marlboro, Maryland (Room 124) Hours of operation is from Monday through Friday between 8:00 a.m. and 5:00 p.m. Email hr.employeesupportcenter@pgcps.org. Participates in the IT executive team, with shared responsibility for successful alignment to PGCPS needs, and shared commitment to success of the entire organization; Manages personnel assigned to: the Help Desk, the Technology Distribution Centers (TDCs), the IT Technicians Supervisor, the IT High School Supervisor, the Desktop Manager, the . ); Ability to work effectively with students, parents, administrators, colleagues, community, and other school system staff; Be physically able to perform the duties and responsibilities of a substitute teacher; Have adequate and reliable transportation to travel to school assignments on time; Ability to accept jobs via telephone or computer; Must be able to work forty-five (45) days during the school year. Menus - Food and Nutrition. Contact Us - PGCPS The Prince George's County Police Department is the fourth largest law enforcement agency in the State of Maryland. Guide for Connecting Chromebooks (STAFF only). All employees can receive up to four (4) free and confidential counseling sessions for personal and work-related concerns with the Inova Employee Assistance Program. PGCPS IT Support (for Staff) - STUDENTS - Google Sites Upon notification, staff may be directed to the Technology Distribution Centers (TDC) for device pick-up or repair. There are no language selections available at this time. Staff Portal for Prince George's County Public Schools PGCPS Home / Contact Us / Help Desk (Computer Support) Enroll Your Child. . The device must be connected to the PRIVATE wifi or to wired internet using an ethernet cable to login for the first time. Learn who does what in our office. All employees are provided an initial photo identification badge at no cost. We believe substitutes are a critical part of the classroom experience for every student and cultivating a positive and safe learning environment for students. This will cause a security risk for machines accessing SchoolMax and Oracle on the PGCPS network. The Contract Administration and Procurement Division is the primary agency for the procurement of goods and services for Prince George's County Government. PGCPS Staff Portal. Landover, MD 20785. to reset their own password. Employees Service Center - Prince George's County Public Schools Social media:facebook.com/pgcps, @pgcps (TwitterandInstagram), eAlerts for emergencies, parent newsletters and general information. 301.780.2191 (Monday through Friday between the hours of 8:00 a.m. and 5:00 Webex accounts are available for all Central Office staff as well as principals and . The Employee Services Center is a Please place a Help Desk ticket for help with titles not listed. Check out the T3 Tech Connect, Newsletter from the Technology Training Team. Prince George's County Public Schools Sasscer Administration Building 14201 School Lane Upper Marlboro, MD 20772 301-952-6000 . Here is a list of some of the common tools and the form/action needed for obtaining rights. Prompted to reset passwords every 90 days. Are you a district staff member in need of assistance submitting a ticket? 14201 School Lane In preparing for the new school year, there are a few important facts to remember. will need to have the certificate installed. Know that we are all in this together and will support one another through this journey. Show your #PGCPSPride with our updated Zoom background! Help Desk Ticket Homeless Education Application Login (inside PGCPS network only) Human Resources . Guide to Resetting Passwords using RemoteApps and Active Directory. Damage could include holes, scratches, or bends, causing it to deactivate. All personal MAC or WINDOWS devices are prohibited. The toll-free phone number is 866- 646-2512. At schools, Pre-K and K students are mostly assigned Apple iPads but some may also have touch-screen Chromebooks; 1st to 12th grade students are assigned Chromebooks. The core commitment of the Employee Services PGCPS Staff Portal: Business Operations About Us. Reference the Employee Device Usage Agreement (Attachment 2) of the PGCPS Assets Manual for current fees. Must not match one of your last 10 passwords. PGCPS Technology Help Desk: Your Go-To Resource for Tech Assistance Upper Marlboro, MD 20772, 2023, Prince George's County Public Schools. devices assigned. Calendar. SelectFederalorState Tax Formto submit and change withholdings andManage Payroll Paymentsto enroll in or change direct deposit information. 301-952-6000Contact Us PGCPS usernames and passwords must be kept secure since they provide access to numerous internal systems. Staff must save all files on the laptop to an external drive (not provided) or Google Drive before the appointment. SchoolMAX; Oracle Self-Service ; eForms; Canvas; Clever; . Moodle for Staff and Students To reset your password, submit your username or your email address below. Please visit the Office ofStudent Records, Transfers, and Archival Services. What should I know about resetting staff members' passwords? Parent Centers: Technical Help in-Person Parent Centers: Technical Help in-Person Locations have been designated throughout PGCPS to provide families an opportunity to receive after-hours, 1,391 results found About Our Principal; Assistant Principals Photos must be taken within the last 6 months to reflect a current professional appearance with headwear (unless for religious or health purposes) and no filters (Instagram, Snapchat, etc.). help facilitate assistance with Online New Employee Orientation (O-NEO), Oracle An appointment is required (no walk-ins). information online, the center is equipped with computers and trained staff to 60 college credits from an accredited college or university are required; 6-12 months of experience working with children. Staff Directory. View our Guide to Addressing Questions and Concerns Learn how to stay connected, report compliance concerns, opt out of notifications, and more, on the Help Us Help You page. For an inclusive list of forms to obtain rights, view the T3 website. In most cases, they will be able to assist you. employees access the Employee Services Center? 112 ASASP_III ASASP Unit III 32 POSITION SUMMARY: Under the direction of the Director of Instructional Technology Support, the IT Supervisor is responsible for assisting with establishing and enforcing policies that protect the interest of PGCPS' investment in technology that align with the goals of the organization. Prince George's County Public Schools to an external drive (not provided) or Google Drive before the appointment. employment needs or need assistance with accessing employment related information. Catch the wave! representative will obtain a timely and accurate response within 48 hours. Website Accessibility Requests and Feedback Form. 7200 Gallatin Street, Landover Hills, MD 20784 | Telephone: 301.918.8740 | Fax: 301.918.8547 Employee IT Service Desk - PGCPS . Employee Services Center is located at. There are no language selections available at this time. For an inclusive list of forms to obtain rights, view the, Only principals may request Password Manager rights for a staff member using the, Security Permissions Requests (ES, MS/K-8/SS, or HS), Only principals may request Administrator Rights for a staff member using the, and long-term substitute must complete the, long-term substitute is assigned to the school in SchoolMax, the. The Employee Services Center is located at. Grading and Attendance resources are available on the, to request access to the relevant SchoolMax module(s), Those with rights are encouraged to visit the resources on the, must complete the SchoolMax rights forms at. Grading and Attendance resources are available on the T3 SchoolMax page for Teachers, Registrar / Attendance / Discipline Managers or Scheduler, The principal and staff member must complete the SchoolMax User Access Rights form to request access to the relevant SchoolMax module(s). Please take note of the following: PGCPS IT Support (for Staff) - STAFF - Google Sites Guide to Installing and Using Aruba VPN (Mac & Win). For urgent Technical Support Monday through Friday 7:00AM to 4:30PM, call 301-386-1549, Note: when submitting a ticket onlineemail responses should be expected within 24 hours. Take a look now! Contact Information Glenridge ES Staff - Prince George's County Public Schools Police Department | Prince George's County, MD We have a new VPN solution called ARUBA VIA, VIA for short. Technology Parent Support Center. Reach out to your internal team first before contacting district support. For information on contacting PGCPS click HERE, 2023 Prince George's County Public Schools, 14201 School Lane Upper Marlboro, MD 20772 301-952-6000, For information on contacting PGCPS click, Approved Software Database link (inside PGCPS Network), Response to Intervention Tool (RtI Online Tracking), Student Intervention Team (SIT) and Student Support Team (SST), Teacher / School Staff Distance Learning Guide, Data Warehouse (requires use of Firefox browser), Grade Change Authorization Module (PS-140), Tuition Reimbursement Requests (PGCEA, ASASP, Local 2250), Bullying, Harassment, and Intimidation Prevention, Oracle Authorization Forms (you must be logged onto PGCPS Email), Child Abuse and Neglect Reporting Procedures, Homeless Education Application Login (inside PGCPS Network), Tuition Reimbursement Requests (PGCEA Only). Whether you need help with a malfunctioning device, troubleshooting software issues, or setting up a new piece of equipment, our team is here to help. The Office of Professional Learning and Leadership is organized around three core services: Retention, Support and Succession and five collaborative work strands: Innovation, Teacher Leadership Development, School Leadership Development, Mentoring, Coaching & Induction, and Technical Assistance. There is a replacement fee for misplaced or damaged badges. If a device is damaged, place a Help Desk ticket to request repairs. Many of the applications/software that staff members may need are available in a self-service center. Your feedback is important to us! former employees, and stakeholders who have inquiries regarding their 240-696-3315. - The primary purpose of this office is to support administrative and instructional efforts with information and recommendations concerning change in the school system's student population and its effects on (1) facilities (capacity and construction); (2) resources and budgetary planning; (3) court related obligations; (4) zoning and boundaries;. Faculty and Staff (alphabetically) - Prince George's County Public Schools is sent to the user's PGCPS email account, sharing responsibilities for appropriate use and damage fees. Some knowledge of the teaching and learning process is preferred; Possess problem-solving skills, imagination, patience, reasoning, creativity, judgment, and analytical abilities; Excellent verbal and written communication skills; Possess the ability to plan appropriate educational activities for students when there are no plans available or when assigned because of an emergency; Ability to successfully work with diverse populations; Ability to provide instruction that reflects multiple perspectives and multicultural education; Ability to utilize technology for Distance Learning (personal computer, email, internet, etc. For information on obtaining Password Manager Rights, see the "Getting Rights to Access Specific Applications" section. The Office of Professional Learning and Leadership is excited to provide employees with the Professional Learning Catalog (PLC). New devices are assigned to students and teachers in the Asset Management System. View Powering Down School Year 2023: Technology Closeout Guidance bit.ly/pgcpspoweringdown2023. Access Summer Professional Learning Catalog, View complete calendar with download options, Prince George's County Public Schools Discover how to access the PGCPS Staff Portal and explore the main features available to all staff. SchoolMax Parent Portal. If staff members need to hands-on/face-to-face technical support, limited appointments are available. To install Aruba you. Sasscer Administration Building Many of the applications in the district require users to have specific access rights in order to use them. Portal Updates - Prince George's County Public Schools Please contact us via our website feedback form. IDM is available from work and from home. The staff and I are filled with excitement as we prepare to start this year and look forward to achieving this mission with your support. Contact Us PGCPS About PGCPS Contact Us Contact Us Looking to Resolve a Particular Question or Concern? . Access technical guidelines, user guides, and TestNav. If a staff member's password works for one application but not another, resetting the password should solve the issue. Bonnie F. Johns Media Center | 8437 Landover Road, Hyattsville, MD 20785 | (301) 925-2874 |, Connect with us: Email: t3@pgcps.org Twitter: @t3pgcps, To access this site directly: bit.ly/t3pgcps, Tier 1 Support Site: bit.ly/PGCPStechsupport, Digital Learning Resources for Families: bit.ly/dlparentresources. 14201 School Lane Staff may request support on behalf of students via phone (301-386-1549) or the help.pgcps.org web. There are no language selections available at this time. Prince George's County Public Schools Sasscer Administration Building 14201 School Lane Upper Marlboro, MD 20772 301-952-6000 Federal Tax Form to submit Federal Withholding changes. What is the average salary of Prince George's County Public Schools Help Desk Support Specialist? 2023 Prince George's County Public Schools, 14201 School Lane Upper Marlboro, MD 20772 301-952-6000, Approved Software Database link (inside PGCPS Network), Response to Intervention Tool (RtI Online Tracking), Student Intervention Team (SIT) and Student Support Team (SST), Teacher / School Staff Distance Learning Guide, Data Warehouse (requires use of Firefox browser), Grade Change Authorization Module (PS-140), Tuition Reimbursement Requests (PGCEA, ASASP, Local 2250), Bullying, Harassment, and Intimidation Prevention, Oracle Authorization Forms (you must be logged onto PGCPS Email), Child Abuse and Neglect Reporting Procedures, Homeless Education Application Login (inside PGCPS Network), Tuition Reimbursement Requests (PGCEA Only), Academies and Dedicated Specialty Schools. High Point High School Staff - Prince George's County Public Schools To request access SchoolMax for long-term substitutes: The principal and long-term substitute must complete the SchoolMax User Access Rights form to request access to Teacher Tools. eforms.pgcps.org (Must be accessed inside the PGCPS network or VPN ). Microsoft will no longer be supporting the Windows 7 Operating System effective January 2020. Submitting a Help Desk Ticket Students are not able to submit help desk tickets. Prepare your system for computer-based PGCPS assessments. View ourGuide to Addressing Questions and Concerns. Information about your use of this site is shared with Google.

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