Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. They never reply which is frustrating. A month later, no money was credited back, and 2 more charges were made, so I had to go through my bank to get the charges to stop. Thank you. Especially for check ordering. Can you appreciate or at least understand my confusion? On average users reported $120.39 of damages. I have alerted my financial institution and stopped all further charges. 2. Bradford Exchange Reviews - Read 122 Genuine Customer Reviews | www Some items I ordered and others I did not; however, I paid for them all. The Bradford Exchange is certainly NOT what they once were; their products used to be a much better quality than they are now. Get a confirmation # then they will call you and demand more money claiming you did not pay which will hold up shipping. I finally was connected with an agent who understood the problem but said she would be able to correct the size issue but would have to transfer me to another department to deal with the free delivery issue. These items are made of cheap plastic and their customer service is terrible. If you're thinking about ordering from BradfordExchange.com, my advice is to stay away. Thank you for the feedback regarding your recent order. Later, they removed them to respond to the ComplaintsBoard.com claim. A link has directed you to this review. This company has been charging me $14.95 every month for over a year. THIS IS A LOAN SOLICITATION ONLY. I spent at least an hour and a half dealing with customer service that day because it takes an hour for an order to show in their system, and they insisted that I call them back (and then wait on hold for a long time!) She said that they would send the coin at no charge, and I should receive it in 5-10 days. However, as each shipment was sent, there were accessory pieces that were pictured BOTH on their website and in the magazine that were not included in my shipments. Do not offer payment plan and then charge the full amount at once. Bradford Exchange Checks Reviews | 99 Reviews of Bradfordexchangechecks.com | ResellerRatings All Categories All Ratings Sort by Relevance Write a Review Customer Reviews | Filter Reviews Shipping Product Payment Technical Customer Service Service kellypape 1/5 2023-07-03 Worst customer service "I received my order a year ago. The Bradford Exchange has continued to blame supplier issues for the delay, but I find it hard to believe that they have been unable to resolve this issue for an entire year while still selling similar products to new customers. For more than a year, we have written multiple letters asking this business not to send catalogs and mailings to a senior person, with a 'disorder,' living in a low income residential facility. You can reach them via phone 1-866-503-9057 will take a bit for them to answer their customer service are working from home but never depend on your package arriving on time this is a pattren they have with every one! I contacted customer services eventually ( not easy) and was given a very copy and paste reply with no apology for the missold part and just offered that I could send it all back in the boxes ( which I have). I have ordered collectibles, plates and jewelry from the Bradford Exchange over several years and their merchandise is very high quality. Desired outcome: Unsolicited mailing, failure to respond to complaints. have bought two items from the Bradford Exchange and have been very happy with both the price, and the quality. I spoke to them via email and they said they would cancel my subscription and my order and today I see they took money out again. If you are in need of assistance, please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! Bradford Exchange Checks - Reviews, Complaints, Contacts You'll have to contact your CC company and tell them no more from Bradfords Exchange it's the only way they will stop. The agent I spoke with confirmed that it had and said that I should receive an email soon. It has said that for days on end. Are you kidding me Branford's? I got a purse six years ago and use it every day and it still looks like the day I got it. Jan 23 2023 11:28 PM The Bradford Exchange The Bradford Group, The Ashton-Drake Galleries, The Hamilton Collection, Bradford Exchange Checks, Bradford Exchange or Group in 14 countries and Hammacher Schlemmer False charges and auto subscription sign up Niles Illinois Billing: The Bradford Exchange Niles, Illinois Author: JPG New Jersey CB Online Shopping The Bradford Exchange Unsolicited mailing, failure to respond to complaints The Bradford Exchange review: Unsolicited mailing, failure to respond to complaints W Wayne Miller of US Nov 29, 2022 12:10 am EST Featured review ATTENTION : Managing Director, Bradford Exchange Dear Sir, Unfair and shady at best. Since then the page has accumulated 5 consumer complaints. I received a postcard from you advertising the "She Believed She Could" box and which time I decided to order it for her birthday excited that she would get her gift on time. BradfordExchange has a rating of 1.33 stars from 512 reviews, indicating that most customers are generally dissatisfied with their purchases. How do we stop them coming? My client no is B1927754 Please let me know as soon as possible when I can expect it. This means that it will be two or three weeks past Mother's Day by the time I receive it. Was told to bad so sad how dare you give the collection agency my phone number I have nothing to do with this. This article is part of the The Bradford Exchange series.. GOTTA COLLECT 'EM ALL! It's kind of unbelievable. Our scan shows The Bradford Exchange website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information. This happened to me as well. They said I signed up for rewards when I ordered checks. Still nothing. Want to cancel subscription, did not know it was one. Even though I never received the Barack Obama item, everything in their system says I am paid in full, and The Bradford Exchange owes me $30.48. I can hope. Reply More The Bradford Exchange reviews & complaints The Bradford Exchange - Coins 3 The Bradford Exchange - misrepresented goods 12 The Bradford Exchange - junk jewelry - not like the picture 2 The Bradford Exchange - many notices after payment 3 The Bradford Exchange - poor quality and poor customer service 3 Gain trust and grow your business with customer reviews. He didn't give me the standard "you have to wait" line and processed a replacement for me. Promotional price is good but they automatically sign you up for a subscription where the price is increased 5-fold for same product. I received an email saying they had shipped the products 27 days ago. Top 1,607 The Bradford Exchange Online Reviews - ConsumerAffairs In addition, I like the fact that that you can leave your number and theyll call you back when you can speak to somebody without losing your place. He said I would receive an email within 1-2 days, but I never did. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. The Bradford Exchange - Complaints Board You will also ask to removed from their mailings lists until you call them. The tracking number only shows that a label was created, and that was 11 days ago. Shop for collectibles, NFL gifts, Thomas Kinkade merchandise, exclusive jewelry and personalized gifts for all occasions. Why are your reviews so bad? So I am in the process of canceling the entire order and returning it to them. Hello Tom, I am very sorry to learn of your experience! If I could give The Bradford Exchange a -0 I would, my husband ordered something for me one time and now he has been getting a recurring charge a month on his debit card for 14.95 for their REWARDS PROGRAM which he did not sign up for, plus their merchandise is low quality for what they charge, he had to call the bank and cancel his current debit card and have them issue a new one. I got the subscription plan so everything was sent to me separately a few months apart. Not only did they prey on a woman in her 80s, but they also messed with me after her passing to try to get multiple payments for shipments that were never sent or received. You can request through their email, but they will never action it. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I was unable to give it to my wife because it was broken, customer service said they will send a new one, her Birthday was March 8th and now it's March 11 and still no tracking or new box. What I finally received for a total of $65 per issue is a scratched up 1976 heavily circulated, ungraded by any known companies coin, containing zero silver They choose to send a non silver coin for a U.S. silver collection? Cudo's Bradford Exchange. The 5 Worst Coin Investments You Can Make - The Spruce Crafts When I called and spoke with someone about the invalid number, they told me that they couldn't do anything about it. BRADFORD EXCHANGE BE A SHAMED! I was getting upset that my order was not going to arrive on time. Buyer beware! They just want your money and don't care about helping the customer. My father and I have spent thousands of dollars with this company, but I will never do business with them again. Bradfordexchange.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats. Reputation Please resolve this matter asap. I told them that they should take five minutes and snap a new photo or let their customers know. Read full review of The Bradford Exchange. They have lost any future business from me if they dont remedy this to my liking. and 5/5 they deducted $14.95 each time. In conclusion, I would not recommend BradfordExchange (bradfordexchange.com) to anyone. End my contact with these people and I dont want them to touch my account. I did no such thing. I ordered an item and it shows that it has been shipped, but it never arrived. I contacted the BBB and was told account will be zeroed out. Some checks tear so much they are not usable. Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. The Bradford Exchange - Complaints Board According to the Bradford Exchange system, I have a copy of my payment history. This was terrible customer service! We keep getting these things in the mail every few months. If you look the first $267.81 was deducted the first day I placed my order and this morning 12/30/22 another transaction came out of my account putting me in a $-267.81. I placed the order on November 23rd, 2022 and after about a week, I checked on the status of my order and saw "No Activity". PAID 109.99 TOTAL. The person who answered the phone laughed at me, even though I clearly heard him laughing with someone else. I paid for it when I ordered it. I actually caught them lying:) Unfortunately, because they took their sweet time to run my card, I missed the cut-off date for Mother's Day delivery. I purchased the Silver dollar collection starting with issue one and Uncirculated "Ike" Eisenhower silver dollar. I believe that they should have better customer service people who speak English. The collection was Muppet-themed, which is my wife's favorite, and it featured figures of all her favorite characters. Now they are trying to charge me for a piece I have returned. After the final delivery, we noticed that we did not receive two of the figures that were originally advertised. Reviewers complaining about BradfordExchange most frequently mention customer service, credit card, and tracking number problems. BradfordExchange has a rating of 1.33 stars from 513 reviews, indicating that most customers are generally dissatisfied with their purchases. I'm giving BradfordExchange a one-star rating because I'm extremely disappointed with their service. Tomorrow is valentines day and there is no snow globe for my lovely wife. However, if I can stop one other consumer from being ripped off, I certainly will. Replies to negative reviews in < 24 hours, Read 1 more review about Bradford Exchange. End my subscription. I got scammed for $75 from this company. If I had found these reviews before I placed said order I never would have ordered. I was considering canceling the entire order and returning it, and they told me that someone from the marketing department would call me back within 48 hours. I had a bit of a situation with BradfordExchange when I ordered a subscription to the Thomas Kinkade Fairy Garden village collection back in April. American silver eagle struck thru reverse error. I called on March 6th and talked to "Whitney." I ordered from this company 6 weeks ago. However, I explained that when I initially ordered the items, there were pending charges on my account, but now they were gone. My wife's birthday was in two days. He then proceeded to swear at me and hung up on me. I had ordered this Precious Moments Figurine on June 5th of 2023. I called them And after a 6 minute wait someone said they would enter into the computer my request. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I would dispute the payment, but make sure you take pictures and be very descriptive of why the item was not as advertised. First it is 10 days, then 14 days, now 30 days. If you are in need of assistance, please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! Is this your company? -Sadie. I have got all the Peter Brock medallions just wondering when I will recieve the last one. Their website ad is very misleading. Internet & Web L359 0. Order today! I ordered an item from Bradford Exchange it came quickly. I feel like they just put that in the system after they told me they could not cancel it due to it having already shipped. I ordered a $75 jewelry box for my wife's birthday. For what? Tip for consumers:Dont trust and dont prepay, Need to be reported to the FCC for false advertising.Don't deal with this company total rip off the NRA should take them out of there magazine, Order three items in the two arrive told me the third one was canceled I didn't cancel it didn't wanted me to reorder it then I was told it was sent to the wrong address not once but twice call today s*** on all y'all 30-year Marine CORP VET zero Stars. Then another coin showed up randomly, this one for the value of $99.99. She informed me that there was a backorder but assured me that there was a Christmas delivery promise. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. When I set up the village last week, thelights did not go off as alot of other items I have bought do. I sent an email to cancel the order to which I received a cookie-cutter response that my item had already shipped. Im looking at an invoice stating in bold black ink $139.00 USD paid! In Nov. Final update. -Sadie. The moral of the story is buyer beware of these guys! It was not as expected so returned next day. This company is a scam!!! No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I would like if you return my funds back to me or I will have to proceed with other arrangements. I knew this was another lie. That did not appear to be an option- if it was, it wasn't easy to find. On day 2, I called again to ensure that my order had been processed correctly. Do business with Vista Print instead of this scam of a company. [protected]@outlook.com They said they were sending it to the credit department for review. -Rosie. Hold true to your word. I chose that option during checkout only to find out they had charged my card for the full amount instead. When i wanted to speak to a manager I waited about 5 minutes then they hung up on me. First, the amount I agreed to pay when I entered my credit card number changed AFTER I submitted my order. We did previously accept Amex but unfortunately due to their increase in fees we had to stop using them for payment. I need help as either want item or refund, Sometime ago I ordered one coin and received it not knowing I was ordering a hole set.

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